Job description

Position: Account Manager
Location: Miami, FL
Status: Full Time

Salary Range: $50,000-$70,000/Year

The Account Manager works with assigned clients in identifying their needs and challenges in order to recommend appropriate solutions. They also manage certain accounts, campaigns or projects and contribute to the improvement of agency processes and procedures.

RESPONSIBILITIES:

• Manages day-to-day communications with assigned clients
• Provides proactive, professional, knowledgeable, and courteous client service
• Builds and maintains effective relationships with clients
• Develops, plans, and implements strategies that align with clients’ goals
• Develops creative and project briefs to clearly define goals and requirements
• Regularly communicates progress and delays and keeps clients informed
• Meets customer needs, offers options, resolves problems, and follows up with clients
• Manages budgets and timelines to maximize ROI for both the client and the agency
• Identifies new opportunities with existing clients and offers additional services
• Organizes, schedules, assigns, and manages projects and campaigns
• Records and reports timekeeping; facilitates invoicing
• Interacts regularly with Wax creative and account service teams and third-party partners to effectively plan and manage workflow and deliverables
• Engages in continuing education and development to grow knowledge and stay current regarding client, industry and marketing best-practices
• Shares knowledge with peers and contributes to the enhancement of agency capabilities

REQUIRED:

• Passion, tenacity, drive, and enthusiasm
• 4+ years of experience working at an advertising agency
• Proficiency in Excel, Word, PPT, Keynote, and Outlook
• Excellent written and verbal communication skills
• Proficient in the English language – written and spoken

PREFERRED:

• Healthcare marketing and communication experience
• Good working knowledge of both traditional and digital marketing and media

DETAILS:

• Work to be performed M-F onsite in Downtown Miami; 1 day a week offsite after 12 months (NOTE: we are currently working a hybrid schedule; in-office M-T, WFH W-F.) Fully-remote candidates may be considered on a case-by-case basis.
• Occasional travel may be required
• Medical, dental and vision benefits
• Paid time off, including a week-long all-agency shutdown in December
• 401k matching

BENEFIT CONDITIONS:

• Waiting period may apply
• Only full-time employees eligible

COVID-19 PRECAUTIONS:

• Remote interview process
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place

PAID TRAINING:

• Yes

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
Most employees are working a hybrid schedule. Monday and Tuesday in-office. Wednesday-Friday remote.

Work Location: Multiple Locations

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