Job description

We are an established and well respected staffing company that partners with hotels and resorts for their staffing needs!
We pride ourselves on recruiting, retaining, and rewarding great people that share our values to come on board and grow with us!

We are growing and are adding an Billing Specialist to our corporate support team in Marietta! Avionte experience is a huge plus!

MISSION: The mission of the Billing Specialist is to ensure that all customers are billed properly, accurately while following all internal policies.

Purpose of the job

The Billing Specialist is a key member of the team and plays a significant role in the accuracy and speedy processing of all billing activities. The individual must be able to pull information together from our internal systems as well as vendor management systems (VMS) and do a perfect analysis of it. Accuracy and meticulousness in performing tasks are also important to the work to ensure quality delivery and customer satisfaction.

Area of Responsibility

Actions/Tasks

Billing Reports

§ Ensure reports are balanced and records are properly maintained

§ Operate and examine billing reports to detect possible errors for correction.

§ Perform weekly and monthly billing processing.

Billing Compliance

§ Customer service support to our internal and external customers.

§ Audit billing information for accuracy.

Field Support

§ Respond to all billing related inquiries

§ Ensure all incoming and outgoing communication is addressed promptly

Special Projects

§ Support billing team with special projects as required.

JOB OUTCOMES: Visible and measurable evidence of success in this role
Outcomes / results

Timely and accurate weekly billing to customers

Reduce number of errors generated by lack of following the proper process or attention

Maintain an efficient and effective communication with peers, customers, and field employees

Manage all information in a confidential, organized and secure way

COMPETENCIES: Specific skills, traits and competencies necessary to be successful in this role

Competency

Description of the competency

Attention to detail

The ability to process detailed information effectively and consistently.

Customer Orientation

The ability and willingness to find out what the customer wants and needs and to act accordingly, taking the organization’s costs and benefits into account.

Focus on Quality

Setting high quality standards and striving for continuous improvement and quality assurance.

Integrity

Adherence to the standards, values and rules of conduct associated with one’s position and the culture in which one operates. Being incorruptible.

Problem Analysis

The ability to detect challenges, recognize important information and link various data, to trace potential causes and look for relevant details.

Controlling Progress

The ability to control the progress of processes, tasks, or activities as well as of the work load and responsibilities.

Planning and Organizing

The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals.

Verbal and Written Expression

The ability to communicate in clear language and to adjust one’s use of language to the audience’s level and to express ideas and views clearly in writing and verbally.

OTHER COMPETENCIES

Competency

Competency

Honesty

Self-Starter

Integrity

Team Player

Confidentiality

Independent

Excellence

Work under pressure

Proactivity

Prioritization

Efficient

Effective

COMPANY CULTURE: values & behaviors which, when adopted, will bring to life HotelPro’s aspired culture

· High Standards

· Responsiveness

· Caring

· Openness to Change

Qualifications
§ B.S. Degree: Business, Finance, or related field.

§ 1-2 years’ experience in billing

§ Must be well organized, detail oriented, a self-starter with flexible schedule and excellent time management skills

§ Ability to organize work and carry out routine daily assignments without extensive supervision.

§ Adhere to strict deadlines

§ Strong ability to perform multiple tasks, prioritize assignments, and ensure details are followed in executing tasks

§ Great customer service skills

§ Ability to keep information with the highest level of confidentiality and apply utmost discretion

§ Possess working knowledge of Microsoft Office Suite, including Word, Outlook, and Excel applications.

§ Proven, solid Excel skills and exposure to multiple billing, payroll, and VMS systems

§ Possess outstanding problem-solving skills; written and verbal communication skills.

§ Prior staffing and hotel experience preferred'
'
Benefit Conditions:

• Waiting period may apply

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place

This Job Is:

• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Work Remotely

• No

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Autonomous/Independent -- enjoys working with little direction

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• Monday to Friday

Education:

• Associate (Preferred)

Experience:

• Accounting: 1 year (Preferred)
• Billing: 1 year (Required)

Work Location: In person

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