Job description

SUMMARY:

The Clinic Receptionist/Billing Clerk will primarily be responsible for scheduling, receiving the patients and general coordination of the patient load at the clinic. S/he will also assist with insurance billing and collections. S/he will also maintain statistical information and will prepare reports as necessary.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.

• Records time and date of appointment in appointment book, including referral appointments.
• Answers telephone professionally and with courtesy.
• Obtains needed insurance and clinic statistical information.
• Prepares monthly statistical reports for administration and or the accounting department.
• Bills private insurance billing claims and industrial insurance claims in a timely manner.
• Is responsible for general clerical duties including pulling and filing of charts, putting together new charts, purging charts, filing super-bills, filing ledger cards, posting payments, and posting charges on patient accounts.
• Types billing lists of insurance that has been billed and marks off on ledger cards.
• Reviews private insurance cards to make sure their account is up to date.
• Separates superbills for billing of Medicare, MediCal, Private Insurance, State Compensation, and private party patients.
• Writes down in charts any medicine refills requested from pharmacies and gives to correct provider for approval or denial.
• If time permits, files EOB’s with correct billing. Sends insurance letter to patient stating what insurance paid and what patient owes.
• Is responsible for compiling daily statistics.
• Orders supplies as needed through the hospital.
• Sends letter as appropriate for missed appointments.
• Is familiar with clinic policies and procedures and will follow protocols as written.
• Transfers calls to appropriate departments of individuals. Maintains records of all messages and delivers messages to appropriate departments or individuals.
• Obtains necessary patient and financial information.
• Collects monies and writes receipts for payments made at the front office.
• Is able to use independent judgment in carrying out instructions concerning posting of accounts.
• Is able to type with reasonable speed and accuracy.
• Establishes and maintains working relationships with the clinic and hospital departments.
• Communicates effectively and pleasantly with the general public and patients, maintaining their right to privacy and confidentiality.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Job Type: Full-time

Pay: $20.00 - $32.58 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• No weekends

Education:

• High school or equivalent (Preferred)

Work Location: One location

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