Job description
Pay: 33.59 - 46.88 per hour (DOE)
Job Summary
Clinical and technical liaison to nursing, medical staff and other patient care areas to coordinate and optimize aspects of planning, design, development, implementation, maintenance, and evaluation of clinical information systems. This position will be responsible for analyzing complex clinical operations and structure processes to facilitate decision making regarding clinical systems. Utilizing the knowledge and skills of clinical practice to determine and design information processes, and ensuring information systems are consistent with professional standards of practice. Helps to identify, evaluate, and assess clinical information systems and develop recommendations on the impact of integration with existing workflows.
Job Duties and Responsibilities
- Coaches, mentors, and provides one-on-one at the elbow support for members of the clinical team in gaining and maintaining competency in use of the Electronic Medical Record (EMR)
- Identifies and manages informatics projects to improve clinical workflow processes
- Develops and implements strategies to optimize the data management within the medical record and revenue cycle process as needed while balancing support priorities
- Identifies and implements applications or workflow process improvements that assist staff in assimilating information technology into their daily practice
- Advocates for patients’ needs and rights pertaining to the healthcare system’s clinical information systems including issues of confidentiality of medical information
- Educates clinicians and patients across the enterprise regarding the use of the EMR and associated best practices
- Assists and supports end users with problems, questions or projects related to the EMR
Staff Member Responsibilities
- Adapts to changes in the work environment: Asks clarifying questions and/or provides constructive input in a helpful and respectful manner. SENIOR: Demonstrates flexibility.
- Builds and maintains working relationships: Maintains effective working relationships with supervisor and direct co-workers. SENIOR: Builds and maintains relationships across the organization.
- Creates positive experiences for patients, customers and, co-workers: Consistently provides a level of service that meets SPMC standards. SENIOR: Anticipates others’ needs and responds proactively; goes above-and-beyond to provide exceptional service.
- Demonstrates ongoing learning & development: Participates in ongoing skills training and competency development. SENIOR: Assists in training others.
- Exhibits effective work skills: Successfully performs job duties in accordance with SPMC expectations for quality/accuracy, quantity, and timeliness. Re-priorities and/or shifts focus as needed to deliver expected results.
SENIOR: Demonstrates initiative; successfully performs advanced job duties. Monitors workload and effectively prioritizes tasks to achieve desired results.
- Facilitates Teamwork: Actively engages in team activities. Welcomes and supports new team members; promotes a positive work environment. SENIOR: Meets team deadlines and responsibilities. Helps orient and acclimate new team members.
- Fosters an environment of trust: Treats others with courtesy and respect. Does not engage in gossip or triangulation. SENIOR: Is respectful and courteous in difficult situations. Redirects those who engage in behavior that undermines trust.
- Supports SP mission, vision, and values: Develops awareness of departmental contribution to mission, vision and strategy. Participates in department strategies and tactics. SENIOR: Provides thoughtful and constructive input for strategic planning. Takes initiative to execute tactics.
Organizational Responsibilities
In addition to the duties and responsibilities listed above, all employees are expected to support the Summit Pacific Medical Center mission, vision and values; comply with SPMC policies and procedures; and conduct themselves in an ethical, professional, respectful, and collaborative manner at all times.
Required Education and Experience
- 3-5 years of experience in a clinical setting
- Associate’s Degree or certification in clinical discipline (e.g. nursing, medical assistant, surgery technician, pharmacy technician), information technology, business administration, or a related healthcare field is required
- Health Information System experience not required but strongly desired
- Experience with teaching or training on new information systems
Required Licenses, Certifications and/or Registrations
- N/A
Required Knowledge, Skills, Abilities
- Demonstrated ability to work independently on projects and coordinate with clinical and I.T. stakeholders
- Ability to be self-directed, collaborative, to escalate appropriately, to communicate clearly, and to learn quickly with strong attention to detail
- Ability to deliver one-on-one training and group training
- Ability to effectively communicate with staff, managers, and providers
- Ability to handle multiple projects and tasks
- Ability to remain professional and exhibit spirit of helpfulness
- Ability to follow HIPAA policies to maintain the privacy and security of patient information
Physical Requirements
Never = 0% of time
Seldom = 1-10%
Occasional = 10-30%
Frequent = 30-70%
Constant = over 70%
Lifting <10 lbs
x
Lifting 10-35 lbs
x
Lifting >35 lbs
x
Carrying <10 lbs
x
Carrying 10-35 lbs
x
Carrying >35 lbs
x
Pushing/Pulling 0-35 lbs
x
Sitting
x
Standing
x
Walking
x
Bending/Stooping
x
Crouching
x
Exposure to BBP
Vision
Within normal range with or without corrective devices
Hearing
Within normal range with or without corrective devices.
Speech
Within normal range with or without corrective devices.
The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Summit Pacific.
Location: Summit Pacific Medical Center · SPM IT
Schedule: Full Time, M-F 0800 - 1700
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