Job description

Prosponsive Logistics is a transportation brokerage headquartered in Atlanta, with 7 offices located nationwide. We are a 25-year-old privately owned company who invests in our employees and holds company culture at a high importance! We are seeking a well-rounded, dedicated, self-motivated individual to join our Accounting team!

The Collections Team Lead is an integral part of the customer onboarding process and the ongoing administration and maintenance of each customer account. Core functions revolve around setting a proper credit limit and administering that limit throughout the customer relationship. Core duties also include the onboarding of new customers to allow for a smooth transition and good experience for the customer as they are introduced to our Company’s back office team. This position reports directly to the Corporate Controller.

Core Functions:

• Maintain a department organizational structure sufficient to meet all goals and objects
• Develop and standardize written policy documentation related to the credit and customer set up process.
• Measure department performance with appropriate metrics
• Manage relations with credit insurance providers, if applicable
• Initiate process improvement and quality reviews to simply and improve productivity
• Ensures receivables are collected and current
• Responsible for the timely invoice uploads to Customers TMS Systems

Details of Function:

• Communicate directly via the phone with customers to ensure collections are timely and determine the reason for non-payment
• Collection of past due invoices and balance due to accounts
• Collaborates with customer service and/or sales department to assist with past due invoices
• Respond to customer questions regarding billing
• Evaluate high-risk customers, report findings and status to Corporate Controller
• Complete customer account statements as requested
• Prepare invoices for assigned customers
• Keep designated customers up-to-date on invoicing while also working on miscellaneous customers
• Other duties as assigned.

Work Setting:

• Requires working indoors in environmentally controlled conditions
• Mostly sitting behind a computer

Conflict & Personal Interaction:

• Requires dealing with unpleasant, angry, or discourteous people
• Includes conflict situations
• Requires work with external customers or the public
• Requires leading the team of A/R Clerks

Prosponsive Logistics is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Knowledge of business office procedures
• Knowledge of basic accounting and third-party operating procedures and practices
• Ability to operate a computer, computer software, and basic office equipment
• Ability to operate a multi-line telephone system
• Skill in answering a telephone in a pleasant and helpful manner
• Ability to read, understand, and follow oral and written instructions
• Must be well organized and detail-oriented

CULTURE & PERKS:

• Back-to-Back Winners of AJC's Top 100 Workplaces
• Free Friday Breakfast weekly
• Holiday & "just because" celebrations
• 401K
• On-site gym
• Insurance offered: Health, Vision, Dental
• Casual dress code
• Encouraging, friendly, motivating environment and atmosphere

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Atlanta, GA 30354: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Microsoft Excel: 1 year (Preferred)
• collections: 1 year (Preferred)

Work Location: One location

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