The Compliance Regulatory Liaison will represent Intoxalock to state program key personnel, managers and directors, and provide guidance to improve company reputation and positioning. This role will combine the activity as an individual contributor with the ability to work across the organization to recognize areas of improvement for higher level communication across all states. The Compliance Regulatory Liaison will be assigned a portion of states to develop specific relationships at a specific level to guide and influence program structure and rules. The objective is to find favorable positions to improve the opportunity for Intoxalock to gain share of state programs and minimize potential risks to company reputation.

The main focus of this role includes

• Develop personal relationship key figures for each state and/or county as assigned with the objective of gaining regular communication and improved brand value.
• Based on CST and Intoxalock business decisions and best practices, comment on new or proposed changes to regulations or specifications working with regulatory agencies and any other key stakeholder, to drive alignment and adoption for our products and offerings.
• Act as subject matter expert to raise awareness of shortcomings for programs and opportunities to standardize and improve each state program.
• Responsible for handling of escalated compliance related questions through written and/or verbal communications through email/phone communication with State Regulators, Monitors, and customer as necessary.
• Travel may be required with some instances.
• May include court testimony.
• Monitor and influence program and regulatory changes, coordinating changes where necessary with the internal cross functional team(s) to ensure compliance and minimize risk.
• Document and track meetings, escalations and outcomes in appropriate leadership facing tools.
• Work closely with Compliance Leadership and State Liaison personnel to ensure consistency of communication and expectations, and to communicate improvements and observations from state stakeholders.
• All other duties as assigned.

What we are looking for in a candidate:

• Bachelor’s degree strongly preferred.
• At least 5 years in a state IID program/administrative role or related industry experience
• Excellent organizational & time management skills, with the ability to prioritize numerous time bound tasks provide prompt resolution to escalated issues.
• Ability to travel as needed, up to 40% of the business year.
• Strong verbal and written communication skills with an ability to influence target audience.
• Superior judgment and critical thinking skills to make a well evaluated decision regarding state regulations and company operating procedures.
• Positive, resilient, consistent, customer-centric attitude. Patient, team-oriented demeanor with a strong sense of accountability and independent work ethic.
• Good computer skills including but not limited to Microsoft office, Outlook, etc.
• Embody Intoxalock Company values

What can you expect from Intoxalock:

• A comprehensive and highly competitive benefits package including health, dental, vision, 401k with match, paid time off and seven paid holidays per year
• Small team sizes and hands-on leadership
• An investment in our employees’ professional development and growth
• On-going professional training opportunities available
• The opportunity to work as part of a company with a history of growth (we’ve doubled in size over the past three years) and a bright future as the public safety and technology industries expand
• Work from home and still be part of a team!
• Annual salary range: $70,000.00-$90,000.00

Equal Opportunity Employer It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

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