Job description

Are you ready to take your career to the next level? Does joining a team of elite members sound exciting? Do you want to expand into the evolving world of TMJ and sleep therapy?

Masterpiece Smiles in Ellisville is looking for a full time or part time highly skilled, motivated individual to join our team of experts. Monday-Thursday office currently.

The Front Desk Treatment Coordinator is responsible for performing all functions of the front office as they relate to developing, coordinating and maintaining a productive schedule.

Treatment Coordinator tasks:

• Manage the schedule according to appointment scheduling guidelines to ensure all hours are scheduled efficiently and to daily goal.
• Confirm appointments
• Organize and maintain continuing care system to ensure a 95% compliance rate.
• Follow-up on overdue continuing care patients.
• Responsible for providing financial arrangement and treatment presentation for diagnosed treatment.
• Responsible for collecting “time-of service” fees. Provide receipts, walk out statements or super bills for each patient. Accurately record all financial transactions.
• Be sure that the front desk is covered at all times.
• Responsible for presenting treatment plans to patients.
• Ensure that the patient waiting room is stocked and tidy.
• Check and handle the office email
• Follow up on unscheduled treatment
• Insurance/patient aging

Preferred Candidates will have:

• Superior communication and customer service skills
• Prior knowledge of dental verification and billing.
• Advanced telephone etiquette
• Dental treatment planning knowledge
• Knowledge of insurance codes and billing
• Must be customer oriented, flexible, driven, and able to work at a fast pace alongside a highly motivated team.

Integrity, reliability, and honesty are a must as our practice provides high-end, patient focused dentistry.

Job Types: Full-time, Part-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Paid time off
• Uniform allowance

Schedule:

• Day shift
• No weekends

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Dental office: 1 year (Required)

Work Location: One location

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