Medical Receptionist/ Front Desk Job Summary:

Busy Otolaryngology (ENT) office is in need of a talented Medical Receptionist. This is a Medical Receptionist/front desk position that requires excellent customer care and attention to detail. Candidates must have a strong working knowledge of medical procedures and terminology. Must have experience working with EMR systems.

Duties/Responsibilities:

• Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
• Answering multi-line phone
• Schedules appointments
• Registering and checking out patients
• Processing medical record requests
• Prepares a daily schedule of examinations for each provider.
• Maintains reception area in a neat and orderly condition.
• Assists patients with insurance papers and billing questions.

Required Skills/Abilities:

• 1-year medical front desk/receptionist experience
• Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
• Basic office skills such as typing and filing.
• Good organizational skills.
• Excellent communication skills

Education and Experience:

• Graduate of a certified medical office training course preferred.
• High school graduate or equivalent required.

Requirements:

• Background check is required upon a job offer

Full-time Employee Benefits:

• 401(k)
• Paid in full medical insurance option for the employee.
• Paid in full dental insurance option for the employee.
• Generous PTO
• Vision insurance
• Life Insurance

This company is an equal-opportunity employer.