Guest Services
Job description
$14 / hr
Nametags must be worn at all times.- To wear uniforms as indicated in employee handbook
3.Greets guests as they enter the facility, with a smile
4.Responsible for protecting the integrity of the arena by ensuring all guests have proper tickets or credentials
5.Responsible for handling and logging all lost and found items
6.Responsible for tagging out items that we hold for patrons (strollers, etc)
7.Check out listening devices
8.Check out sensory bags
9.Provides accurate directs to the various concourse, club, suites, hospitality locations, and all premium areas of the building
10. Maintains a positive working relationship with all the building partners to ensure the needs of our guests are met.
11. Partners with Security to ensure that all suites are empty of guests and lost items at the conclusion of every event
12. Responsible for safely transporting guests who request wheelchair escort services, from one location to another.
13. Complete all assigned tasks within the guidelines and deadlines set by Event Services Director and Supervisors.
14. Effectively and calmly interacts with irritated or emotional guests and employees.
15. Other duties as assigned by supervisor or management
Brand: Mountain America Center
Address: 1690 Event Center Dr Idaho Falls, ID - 83402
Property Description: Mountain America Center
Property Number: 1
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