Job description
The Technical Support Analyst provides support to BayCare's IS customers for computer, application, system, device, access and hardware issues. Identifies, researches and resolves technical problems of moderate complexity.
Responsibilities:
- Provide excellent and timely technical support and troubleshooting for systems.
- May coordinate with other teams or departments to resolve customer incidents and fulfill user requests.
- Maintains department-wide communication to ensure prompt incident resolution, repair and replacement of hardware, software and system functions.
- Performs other duties as assigned.
- High School/GED is acceptable with 3 years of experience in an Application Support role or A Certification.
Please apply if you are looking for a career opportunity, the chance to be part of an amazing team, and a great place to work!
BayCare offers a competitive total reward package including:
- Benefits (Health, Dental, Vision)
- Paid time off
- Tuition reimbursement
- 401k match and additional yearly contribution
- Yearly performance appraisals and team award bonus
- Community discounts and more
- AND the chance to be part of an amazing team and a great place to work!
Qualifications:
Education
Experience
Specific Skills
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