Job description

Tenshoppe is a new and fast-growing retail brand looking for passionate, fun, and dedicated individuals to bring Tenshoppe to life. Great quality fashion at affordable prices- Tenshoppe embodies the effortless, cool lifestyle of L.A. You will thrive in a fast-paced environment where we focus on elevating the customer experience. As the face and voice of our Company, you will help build brand recognition by successfully promoting of our product through the engagement of customers in meaningful ways. Fashion is an expression of yourself, and we serve as a source of inspiration.

We can’t wait to have you join us on this journey!

Keyholder Job Description

RESPONSIBILITIES:

Sales: Support the Store Manager in leading the team in achieving store sales goals: identifying opportunities, maximizing potential, upholding key targets, and monitoring progress and results.

Brand Experience/Customer Service: Exemplify an optimistic and energetic presence while building strong relationships with customers and employees to maximize loyalty and build brand recognition. Model & foster a consumer-centric mindset, demonstrating genuine interactions in selling behaviors and customer care.

Creating a Compelling Store Environment: Ensure product is always available to the customer and presented in a compelling way that showcases latest trends. Ensure the store is consistently customer-ready: recovered throughout the day and at closing. Uphold company standards of a ‘neat, clean, and organized store’ including sales floor, cash wrap, fitting room, and stockroom.

Leading the Team: Support the Store Manager in supervising daily operations of the store and associates to maintain brand integrity and achieve goals. Follow scheduling as set out by Store Manager and effectively utilize team on sales floor. Maintain a positive attitude- staying flexible to changing needs of the customer and the business.

Maintain Proper Inventory Levels: Ensure sales floor is properly stocked with inventory: new product worked to floor in a timely manner. Execute efficient and effective handling of all merchandise from shipment processing, product moves and floorsets, to markdowns.

Loss Prevention, Safety, and Compliance: Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines. Uphold policies and procedures, standards and practices, and company directives. Protect company assets. Uphold company safety, security, and shrink avoidance policies and programs. Report any and all concerns to Store Manager.

Brand Outreach: Support Store Manager in building a community of loyal brand fans through diligence and consistency in customer care. Uphold Tenshoppe standards of personal expression through style. Encourage Social Media engagement through customer satisfaction. Awareness and approved participation in community &/or mall happenings to best promote Tenshoppe.

Professional Conduct: Model behavior that respects the background, experience, and cultural differences of others while upholding the integrity and values of Tenshoppe.

QUALIFICATIONS:

• Minimum 1 year of retail clothing experience

• Strong verbal and written communication skills

• Ability to receive feedback and act on it when appropriate

• Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment

• Proficient with technology

• Knowledge and passion for current fashion trends

Special Physical and/or Mental Requirements:

• Able to stand and move about for extended periods of time with only short rest breaks

• Bend, lift, open, and move product up to 50 pounds as needed

Job Type:

• Part Time

• Hourly Pay

Benefits:

• Store Discount

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• Employee discount

Experience level:

• 1 year
• Under 1 year

Ability to commute/relocate:

• Mission Viejo, CA 92691: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Fashion retail: 1 year (Required)
• Cash handling: 1 year (Required)

Work Location: In person

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