Pet Food Express is looking for a motivated and tech-savvy Maintenance Technician who communicates and collaborates well, can solve problems, and goes above and beyond to provide excellent service to our stores. Reporting to the Asst. Facilities Manager, you will provide maintenance service to our Pet Food Express retail store locations and Corporate Offices/Warehouse in the Bay Area. This position requires frequent travel between work sites.

What you'll do:

• Prioritize and perform a wide variety of inspection, repairs, and maintenance duties across our 50 bay area stores, while providing solutions to problems in the most efficient manner
• Manage work orders to completion
• Service Pet Wash equipment (training provided)
• Support the Facilities department with construction and special projects
• Support the IT Department with installations on an as-needed basis

What you'll have:

• A minimum of three years experience in building maintenance
• Ability to work nights and weekends “on-call”
• Excellent verbal communication, customer service and interpersonal skills with the ability to share/receive information and knowledge to understand, assess and solve facility problems
• Ability to work independently with solid time management skills
• Strong plumbing, electrical and handyman skills essential
• Tech-savvy preferred with a strong ability to use computers, smartphones, and mobile devices to communicate, manage work, and do research
• Excellent problem-solving and organizational skills
• Experience using CMMS or business integration software a plus
• College or trade school desirable
• Your own set of basic tools for day-to-day maintenance
• Clean driving record
• Ability to lift 75 lbs. and physical ability to perform required job duties
• This position will require a background check upon offer
• For consideration, candidates must be located within local commute distance of our Concord, CA Corporate offices. and able to service our Greater Bay Area stores.

What you’ll love:

• A collaborative team that makes an impact
• A management team that cares about your professional development
• Competitive pay including 15 Days PTO and 6 paid holidays
• A pet-friendly work environment
• Best employee discount in the industry - extends to you and your family members.
• Employee Referral Program - Refer someone great to work for us, if they get hired, you'll receive a referral bonus
• Health insurance, vision, dental, 401k match, profit-sharing, and other great benefits - even pet insurance!

About the Company

We at Pet Food Express pride ourselves on making pets’ lives better by offering high quality, innovative, and unique pet foods and products. Led by our founders Michael and Mark since 1986, our commitment to purpose over profits has driven our decades’ long history of continuous strong growth. We do what's right for our customers and their pets. Everything else follows.

Pet Food Express is an equal opportunity employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. Pet Food Express is a place where everyone can learn and grow. However you identify and whatever your background, please apply if this is a role that would make you excited to come to work every day.

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