Job description
Diversity Health’s Medical Assistant role provides clinical and administrative assistance in the delivery of patient care during the clinic hours of operation and assists with patient cases remotely during non-clinic hours. This role reports to the Clinic Manager and directly assists Medical Providers. This is a full-time role and requires availability to work two evenings until 7:30 p.m., and on Saturdays.
Essential Duties and Responsibilities:
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Manages the Electronic Medical Records system, including taking appropriate action such as monitoring Medical Provider in-boxes, responding to communications and transferring documents to correct locations -
Processes prescription refill requests
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Acts as first-line of communication with the Metro Health Department as needed and properly and promptly acts on information provided
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Performs lab technologist and/or phlebotomy services during clinic hours of operation
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Provides general Medical Provider support and assistance including, but not limited to communicating medical results and other information to patients
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Identifies volunteer/staff needs and assists in the facilitation of trainings as needed
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Works with Clinic Manager and Medical Providers to implement and maintain clinic policies and procedures
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Utilizes and promotes infection control measures and universal precautions to maintain high quality of health and safety during clinic operation
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Helps perform medical supply inventories
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Ensures well-being of patients in the clinic
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Maintains a system of confidentiality according to the clinic’s policies and procedures and HIPAA guidelines
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Fosters teamwork within the clinic
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Prepares supplies and equipment in examination rooms
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Completes initial preliminary testing, preparation and information gathering with patients and communicates results to the Medical Provider on duty
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Completes other tasks as assigned
Required Qualifications:
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Must have the ability to observe, document, and communicate lab-related issues, and to exercise independent judgment, well-informed decision-making, and problem-solving -
Must demonstrate good communication skills, interpersonal skills, team-building skills, and professional demeanor
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Experience working as a Medical Assistant
Preferred Qualifications:
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Two years direct patient care experience
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Working knowledge of infection control and universal precautions
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Working experience with acquiring and processing lab specimens
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Medical Assistant certification
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Rod Bragg Diversity Health compensation package is world-class. We offer
- Medical, Dental, and Vision coverage available on day one with 100% of employee-only premiums paid by Diversity Health
- 401(k)-retirement plan with matching
- Highly competitive hourly pay rates
Diversity Health believes in an environment where people can share diverse backgrounds, experiences, perspectives & ideas. As a result, we are an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please contact our Human Resources Manager if you need a reasonable accommodation in applying for a position, or in performing the essential functions of any of our positions.
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