JOB SUMMARY

The purpose of this job is to provide clerical and administrative support and furnish customer service assistance to the public. Duties include, but are not limited to: selling lottery tickets, preparing documents, operating office machines and performing other tasks as assigned by the Office Supervisor or District Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties may include. But are not limited to:

• Maintains manual and/or computerized filing system, including, but not limited to entering data, cross indexing and filing documents.
• Operates computer terminal to verify input and retrieve data.
• Prepares copies of records, forms and other documents.
• Researches information and compiles statistical data.
• Sells lottery tickets to and redeems winning tickets for the general public.
• Performs daily cash reconciliation and fills out appropriate documentation.
• Receives routes and sends facsimiles.
• Performs receptionist duties such as greeting and routing visitors and ensuring visitors have appropriate badges.
• Receives, unloads and stores tickets, Point-of-Sale items and other related items.
• Processes claims for winning players.

KNOWLEDGE AND SKILL REQUIREMENTS

• High School Diploma (or GED) required.
• Six months to one year or more of clerical or office experience.
• May be required to lift up to 50lbs.
• Any combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job.