ATTENTION Merit System Employees: Do not apply through this site.

CLOSE DATE

SUMMARY

TYPICAL JOB DUTIES:

Installs and configures software, hardware, and computer peripherals.
Applies updates to installed software and operating systems.
Determines the type of software to install on the computer as needed by the user based on the user’s department, location, and job function.
Establishes user accounts and sets user permissions for various software systems and subsystems.
Maintains computer systems, peripherals, and relevant equipment as needed to ensure efficient performance.
Works at the Help Desk in order to assist end users via phone.
Downloads and installs software updates for feature improvement and security purposes.
Reviews computer logs to determine if a computer on the network is infected by a computer virus.
Diagnoses and troubleshoots connectivity issues and technical problems with software, operating systems, and hardware.
Re-installs/connects hardware to refresh the connection or software to rewrite the Dynamic Link Library files (DLL) files.
Removes viruses, spyware, or unauthorized software from various computing devices.
Troubleshoots hardware and software configuration to determine the area of the problem.
Conducts research to complete tasks, solve problems, or to determine the software/hardware need of users.
Trains end users on applications, PC, hardware, and software use.

MINIMUM QUALIFICATIONS:

The following Minimum Qualifications are required for this job. You must demonstrate possession of these qualifications by providing a detailed description of your related experience in the work history section of your application. Please note that replicating or restating these minimum qualifications or the information from the Personnel Board’s job description as your own work experience will result in your disqualification. Please describe your work experience in your own words to represent the work you have performed that is related to the minimum qualifications for this job.

IF YOU APPLIED TO THIS POSITION IN THE PAST 12 MONTHS, YOU DO NOT NEED TO REAPPLY.

Option A:

Option B:

Option C:

PREFERRED QUALIFICATIONS:

COMPETENCIES:

CRITICAL KNOWLEDGES:

WORK ENVIRONMENT:

Work is conducted almost exclusively indoors in an office setting and involves use of standard office equipment, such as computer, phone, copier, etc. Work involves use of tools and equipment necessary for the repair of personal computers, local networks, or PC peripherals.

PHYSICAL DEMANDS:

Job involves physical exertion required for sustained periods of light physical activity such as walking or standing. May involve occasional light lifting of items or objects weighing up to 25 lbs.

DISCLAIMER: This job description is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities required to do the job and may be changed at the discretion of the Personnel Board at any time.

SPECIAL ACCOMMODATIONS

Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website:

AN EQUAL OPPORTUNITY EMPLOYER

The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.