The mission of the Phoenix Police Department is to build and foster strong relationships with the community through our outreach and engagement, while adhering to the highest standards and traditions of the Phoenix Police Department. The Phoenix Police Department is committed to the Guiding Values of our P.R.I.D.E. Statement: Protection, Responsibility, Integrity, Dedication and Employee Excellence.

Police Aides perform clerical duties in the day-to-day operations at police precincts or bureaus and provide the first point of contact for citizens. Responsibilities include greeting citizens; responding to routine and emergency inquiries in person and over the telephone; ensuring the precinct vehicle fleet is properly maintained and ready for each shift; accurately entering information into police databases; maintaining department supplies and equipment; and other administrative duties.

• Able to handle difficult customers daily.
• Proficient in Microsoft Word, Excel, PowerPoint Visio, and Adobe Acrobat Pro.

$12.60 (minimum) - $18.28 (maximum) hourly / $26,208.00 - $38,022.40 annually

A comprehensive benefits package is offered which includes traditional pension with employer and employee contributions; choice of medical HMO, PPO, or HSA/HDHP plan; wellness incentive of up to $720 annually; dental; vision; life insurance; long-term disability; 401(a) and 457 plans; medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan; bus/light rail pass; tuition reimbursement program; paid time off includes 12.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days. Additionally, effective 10/1/2022, Paid Parental Leave is now offered to eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption or foster care placement of a child during a 12-month period.

For more details, visit: Unit 003 Benefits

Pension Information

• Six months of public contact or customer assistance experience.
• Ability to perform routine clerical work.
• An equivalent combination of related experience and education may be considered.
• The City job description can be found here.
• Movinng objects weighing up to 20 pounds may be required.
• Some vacancies are assigned to a 24-hour operation and will be required to work evenings, nights, weekends, and holidays
• For information regarding pre-screening and driving positions, click here.
• Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.
• Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license, and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.

The minimum qualifications listed above, plus:

• Experience working in a police or security environment.
• Experience working in fast-paced and stressful environments.
• Experience in data entry and completing detailed factual reports using law enforcement databases such as RMS, CAD, ACIC, NCIC, and ACJIS is desirable.

Recruitment closes December 19, 2022. All materials must be received by 11:59 p.m. on this date.

This recruitment and any interview process as a result of this recruitment may be used by multiple hiring managers and multiple departments throughout the City to fill any related current or future vacancies; other recruitments and appropriate eligible lists may also be considered.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
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• Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
• Explore other Employment Opportunities with the City of Phoenix.
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• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

Police Aide, JC:62180, ID# 48031, 12/05/22, 6 mos, AJ, Benefits: 003

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.