WE'RE HIRING!

For 125 years, VOAMI has made it our mission to help the most vulnerable among our neighbors by providing help for the homeless, food for the hungry, employment and shelter for veterans, housing for poor seniors, and a helping hand for struggling families! Our family is made of trained professionals, dedicated volunteers and community leaders who are committed to working together to make a difference!

We are looking for an amazing individual to fill our full-time Property Manager role at our Liberty Commons Apartments located in Battle Creek, Michigan from our Administrative Office in Southfield, Michigan! Up to 40% travel to Battle Creek, this role offers a starting pay at $55,000-$60,000 annually as well as medical, dental, vision along with other fringe benefits. If you are:

• Committed to providing superior customer service;
• Extremely organized with great attention to detail;
• A problem-solver by nature;
• A team player who enjoys coordinating logistics;
• An individual who values diversity and is dedicated to working in an environment that promotes being the truest version of yourself

Come join our team! Please review the full job description below and apply today!

VOAMI is an equal opportunity employer that is committed to encouraging our team to be the truest versions of themselves by actively fostering diversity, equity and inclusion for both our employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Reasonable accommodations may be made to enable individuals with disabilities to complete the application process or to perform the essential duties of the job. To request an accommodation, please contact: HR@voami.org.

______________________________________________________________________________________________________________________________

Objective

Maintain the physical asset of the Liberty Commons property in Battle Creek from our home office in Southfield, Michigan and maximize the financial returns from that asset in accordance with the owner’s objectives and within the rules and regulations set forth from HUD and/or MSHDA.

Essential Functions, Duties & Responsibilities

1. Maintain the physical asset (Up to 40% travel to Battle Creek)

• Supervise maintenance staff, including maintenance supervisor and any contract workers
• Supervise scheduling of maintenance work
• Make regular follow-up inspections on maintenance work
• Make regular inspections of grounds, including all common hallways
• Supervise all vacant apartment make-ready procedures
• Make recommendations for physical repairs, replacements, and/or improvements
• Maintain control of service order log
• Make recommendations for supplies, materials and equipment
• Recommend expenditures within budget allocations
• Evaluate maintenance operations periodically to determine cost efficiency

2. Marketing

• Supervise leasing/office staff
• Assist in preparation and placement of advertising and marketing programs
• Assist in preparation of regular market surveys
• Prepare or supervise the preparation of all weekly and monthly reports
• Responsible for the accuracy of all rental applications and leases and their compliance with resident policy
• Responsible for the accuracy of all certifications/recertifications and their compliance with HUD/MSHDA policy

• Prepare weekly rental and marketing report

3. Leasing

• Establish rapport and determine needs of each prospective resident
• Present property and appropriate apartment(s) in a manner consistent with the image of the property and relevant to the prospect
• Use knowledge of property and community to overcome prospect objections
• Follow up on undecided prospects
• Maintain a waiting list of prospective tenants
• Implement lease renewal procedures

4. Tenant Management

• Prepare lease packages
• Supervise move-in and move-out procedures
• Review and handle resident complaints

5. Financial Reporting and Control

• Prepare purchase orders
• Report payroll information to Human Resources according to Volunteers of America Michigan procedures
• Prepare and maintain inventory of all equipment and supplies
• Assist in the preparation of daily bank deposits

6. Administration

• Supervise office administrative staff
• Supervise maintenance of property files and records
• Handle any emergency that may arise on site
• Communicate all problems and make recommendations to Property Manager

7. Additional responsibilities

• Maintain compliance with VOA Michigan policies and procedures
• Ensure that all duties are carried out in a timely and orderly fashion so that VOA Michigan functions in the most efficient manner possible
• Other duties as assigned
• 
  

Knowledge, Skills and Abilities

• Education: High School education and Accredited Resident Manager (ARM) or equivalent or 3 consecutive years experience as site manager
• Ability to handle finances and work within a budget
• Excellent computer skills with willingness and capability to learn new programs
• Demonstrate integrity on personal as well as professional levels
• Excellent communication and customer service skills
• Attention to detail
• Ability to interact with a wide range of people
• Ability to solve problems involving residents, personnel, finances, equipment failure, emergency situations, etc.
• Ability and willingness to substitute for any position when needed
• Ability to maintain a current drivers license in the State of Michigan and appropriate insurance as the CA may need to make use of their personal vehicle for work-related duties

Working Conditions

The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required to travel to Liberty Commons up to 40% of the time.

Works in office and outdoor settings, will be subjected to seasonal elements. Interacts with staff, residents and possibly family members, regulatory agencies and vendors. May be subjected to interruptions throughout the day. May be subject to hostile and/or emotionally upset staff and/or residents.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, stand walk, drive, see, hear and speak. The vision requirement includes: close and distant vision.