Job description
TD Description
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Department Overview
Job Description
Completes quality control analysis of standard and nonstandard loan documentation
Provides ongoing Customer Service, ensures data integrity and performs various functions related to the workgroup to avert losses and reduce undue risk
May lead activities of documentation unit, assigning, prioritizing and monitoring work
Provides support and coaching to less experienced quality control personnel
Resolves complex unusual irregularities and items not in compliance with applicable regulations and/or Company policy
Applies knowledge of Company policies to determine next steps in resolving outstanding issues
Formulates and executes plans to resolve complex issues and involves others as appropriate
Makes recommendations to management for improvement in processes related to files or areas of evaluation
Evaluates trends in errors within assigned groups and suggests modifications to business processes to diminish errors
May meet with management of business lines to discuss appropriate measures for error reduction.
Follows-up on unresolved issues to ensure resolution
Contacts appropriate departments, Employees, vendors, and Customers to ensure completion of unfinished items
Creates documentation and status tracking methods to ensure timely completion of unresolved issues
Job Requirements
5+ Years of related experience
In-depth knowledge of Company policy and applicable regulations
Demonstrated ability to apply knowledge, research, and understanding to a specific problem or file in order to facilitate resolution
Strong planning and organizational skills
Ability to prioritize activities based on business objectives
Excellent communication skills both written and verbal
Proven ability to apply techniques to research and uncover questionable information in reviewed work
Demonstrated ability to resolve problems efficiently and tactfully
Demonstrated ability to provide guidance to others, clarifying complex policies and procedures and facilitating knowledge-sharing
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Job Family
Job Category - Primary
Job Category(s)
Hours
Business Line
Time Type
Employment Type
Pay Range
Country
State
City
Work Location
Job Searches Match
State (Primary)
City (Primary)
State #2
City #2
State #3
City #3
State #4
City #4
State #5
City #5
State #6
City #6
State #7
City #7
State #8
City #8
State #9
City #9
State #10
City #10
State #11
City#11
State #12
City #12
State #13
City #13
State #14
City #14
State #15
City #15
State #16
City #16
State #17
City #17
Job Expires
adamanda.ca is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, adamanda.ca provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, adamanda.ca is the ideal place to find your next job.