AS A QUALITY MANAGER, YOU WILL:

• Lead activities to ensure the Olive Branch Distribution Center achieves ISO certification within 12 months
• Develop and maintain all work instructions and procedures for the Olive Branch Distribution Center
• Develop and improve a quality program to ensure process compliance across the Olive Branch Distribution Center
• Lead the training program for the Olive Branch Distribution Center
• Manage the customer returns process and ensure timely turnaround of replacement orders and factory returns
• Lead investigations into customer complaints, identify root causes for errors, and drive permanent corrective action
• Drive supplier quality improvement
• Lead continuous improvement initiatives to improve production, productivity, and quality by preparing and completing action plans
• Track and maintain company metrics to identify areas for improvement and monitor the effectiveness of process changes
• Ensure all products adhere to quality standards
• Manage a team of quality leads, auditors, and material handlers

WHO YOU ARE:

• You ask the right questions to accurately analyze and uncover root causes of complex problems
• You use your sound thinking to explain root causes to others and convince them to take action
• You seek ways to improve processes, from small tweaks to complete re-engineering
• You dig for root causes of a problem and look for patterns. You try different solutions and learn from the results
• You effectively communicate in various settings: one-on-one, small and large groups, or among diverse styles and position levels
  

REQUIRED EDUCATION, EXPERIENCE & SKILLS:

• Bachelor’s Degree in manufacturing, engineering, operations, or a closely related discipline
• 3 years’ experience working in a quality, production, or manufacturing environment
• Demonstrated analytical, organizational, and communication skills
• Robust abilities in identifying, assessing, and solving complex problems
• Ability to positively influence others
• Legal authorization to work in the United States
  

PREFERRED EDUCATION, EXPERIENCE & SKILLS:

• Knowledge and/or working experience with electrical industry, products, certifications etc.
• Previous work experience in a technical role related to process, manufacturing, or quality engineering.
• Experience managing direct reports
• Six Sigma, Lean Manufacturing, or other Continuous Improvement Process training and/or certification
• Knowledge of Spanish is preferred.

A background check and drug screen will be required for employment.

WHY EMERSON?

Our Commitment to Our People

We invest in our employees to ensure they have the marketplace knowledge, skills and competencies to compete and lead in a global economy. Our training programs focus on end-to-end development from on-boarding through senior leadership.

Flexible and competitive benefits plans offer you the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k), tuition reimbursement, and more. We provide employees flexible time off plans including paid parental leave (maternal and paternal), vacation and holiday leave.

Our success is measured by the positive impact we make on people, our communities and the world in which we live. Learn more about us! .

Our Commitment to Diversity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas that inspires innovation and brings the best solutions to our customers. This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.

Diversity and Inclusion at Emerson is about welcoming, respecting, and valuing the differences each employee possesses. Inclusion is creating a real sense of engagement, belonging and connection for all employees. Learn more about our Culture & Values and about Diversity & Inclusion at Emerson .

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to idisability.administrator@emerson.com .

ABOUT EMERSON

Emerson, a Fortune 500 company with $18.4 billion in sales, more than 20 Innovation, Solutions & Engineering Centers, and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. We are innovators, question-askers and problem-solvers. We don’t settle for good enough or “This is the way it’s always been done.” Instead, we push ourselves and strive for the “never been done before.”

Our Automation Solutions business enables the greatest use of the world's most valuable resources, ensuring the performance and safety of industries that are the backbone of daily life.

Our Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure.

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