Job description

NOW HIRING - Quality Technical Assistant, in Lakewood NJ

JOB SUMMARY:

Responsible to maintain product quality certification system to ensure that all products and services meet customer, company and regulatory standards to achieve superior quality and reliability levels with a high attention to detail. The core of this position involves working closely with Production, Quality Lab, Customer Service, Sales, Marketing, Vendors and Sub-Contractors to ensure testing is completed, product is compliant per internal/external requirements, prepare test data/reports and certifications, review specifications to recommend products and identify areas for quality control improvement.

ESSENTIAL DUTIES and/or RESPONSIBILITIES:

· Read and understand product runsheets/test results and customer/external specifications along with related internal/external test procedures to determine if a product could be recommended for use with management guidance.

· Ensure that all finished goods/products and purchased finished goods/products and services meet internal and external quality requirements through review of test data.

· Ensure timely certifications and specification reviews do not hinder production/material flow through facility or external customer timelines.

· Enter, prepare, maintain and update all necessary quality test data, reports and/or systems as required.

· Complete related paperwork/system inputs and communications when non-conforming product is identified to ensure no outflow to internal/external customers.

· Generate and issue certifications and test reports including re-print/re-issuance of certifications/test reports as necessary.

· Ensure quality documentation and product/sample testing is completed and retained based on internal standards and/or external certification standards and/or customer requirements.

· Maintain documented information in either hard or electronic copy consistent with document control system requirements.

· Identify and support continuous improvement activities. Assist with internal and external audits.

· Perform/support testing as requested for internal and external specifications including reviewing and interpreting test methods, managing samples and scheduling testing internally or with external labs.

· All other duties assigned by Nitto’s management team.

KEY DECISIONS/DIMENSIONS:

· Ability to evaluate test results against specification requirements to ensure only compliant product ships to customers.

· Ensure product test reports and certifications are accurate and complete.

· Provide product dispositions/recommendations based on test results vs. provided specifications/management guidance.

· Responsible to maintain quality performance indicators to ensure yearly goals are met.

MAJOR CHALLENGES:

· Respond to all product certification request in a timely manner to ensure product shipment/customer material usage is not delayed unnecessarily.

· Respond to all specification reviews in accordance with timelines dictated internally or externally.

· Read and comprehend technical specifications to compare with product capabilities to ensure compliance with internal and external requirements.

· Meet demanding timelines and prioritize requests according to severity by utilizing time efficiently and effectively.

· Even-tempered manner to support high volume of daily requests.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

MINIMUM EDUCATION and/or EXPERIENCE:

· High School Degree or GED Required

· 2 Years of Administrative Experience Preferred

· 2 Years of Experience in Technical, Quality and/or Manufacturing Preferred

· Customer Service Experience Preferred

KNOWLEDGE, SKILLS and/or ABILITIES: (Preferred or Required)

· Possess effective communication skills (written and verbal), technical communication preferred.

o Must be able to speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions; demonstrate group presentation skills; participate in meetings; write clearly and informatively; vary writing style to meet needs.

· Demonstrate excellent interpersonal skills to interact with all levels.

o Must be able to approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; and follow through on commitments.

· Ability to read, understand and interpret written information.

o Including but not limited to safety rules, operating and maintenance instructions, procedure manuals and technical specifications.

· Ability to work with basic mathematical concepts

o Including but not limited to concepts such as fractions, percentages, ratios, and proportions to practical situations.

· Identify problems in a timely manner.

o Must be able to gather and present information skillfully; work well in group problem solving situations; and use reason even when dealing with emotional topics.

· Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

o Including managing several variables in standardized situations.

· Detail oriented, accurate, well organized and able to prioritize and meet deadlines.

o Including working within multiple standardized structures and requirements to ensure compliance.

· Exhibit self-discipline and motivation.

o Must be able to work independently and be self-directed; set and achieve challenging goals; demonstrate persistence and overcome obstacles; measure self against standard of excellence; and take calculated risks to accomplish goals.

COMPUTER SKILLS:

· Computer literate, required

· Microsoft Office 365 experience, preferred

· ERP System experience, preferred

PHYSICAL DEMANDS and/or WORK ENVIRONMENT: (Typical physical demands and the work environment characteristics an employee must meet and encounter while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

· Physical Demands

o While performing the duties of this job, the employee is regularly required to talk and hear.

o Specific vision abilities required by this job include close vision and ability to adjust focus.

o Good finger dexterity to handle small samples and fine instruments.

o Meet physical demand factors which include light work while standing, walking, sitting, climbing, stooping, kneeling, crouching, reaching, handling and feeling.

o Able to lift a minimum of 35 lbs. from floor to shoulder

· Work Environment

o Includes office, lab, warehouse and manufacturing depending on job demands.

§ May come into contact with or work with chemicals, sharp objects or equipment requiring different handling and levels of training/knowledge to ensure a safety first work environment is maintained.

§ Varying levels of personal protective equipment (PPE) required depending on job function, location and specific requirements.

o Noise level and scents (related to various chemicals, equipment, processes and testing) are usually moderate.

o Philosophy of 5S (Sort, Shine, Set-in-Place, Standardize and Sustain) applicable in all working areas.

The above statements are intended to describe, in broad terms, the general functions and responsibility levels and characteristics of positions assigned to this classification. They should not be viewed as an all-inclusive list of duties and responsibilities. Management has the right to change duties at any time to meet business needs

Job Type: Full-time

Pay: $48,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Ability to commute/relocate:

• Lakewood, NJ 08701: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Manufacturing: 1 year (Preferred)

Work Location: One location

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