Overview

At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location. The General Manager has ownership and is responsible for achieving results for Sales, Services, Operations Profit, and Customer/Community relationships and drives the overall customer experience and sales service culture within the location.

Responsibilities:

• Accountable for managing sales performance and identifying sales opportunities.
• Develops overall store strategies and tactics to achieve sales results and operational goals, increase conversation rates, and drive customer traffic into stores.
• Ensures maximum sales and profitability by focusing on key business initiatives.
• Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning.
• Provides positive and constructive feedback, and appropriate coaching and counseling. This person will lead, motivate and inspire associates to create a customer/client first environment resulting in a memorable and positive customer experience.
• Active engagement with the local community and hosts in-store events with small and medium businesses (SMB) to build strong client relationships, improve customer retention, and increase brand awareness and loyalty.
• Responsible for hiring; merchandising, operations, and execution of store and company standards in addition to resolving associate and customer relations’ concerns and partnering with respective business partners on a timely basis
• Responsible for performance management of all associates and fostering a positive and inclusive workplace environment. Is an active Change Champion, initiating and supporting company changes.

Qualifications:

• High School diploma or equivalent required; bachelor’s degree preferred
• Business, Marketing, Retail Management, or another related field preferred
• Minimum two to four years management experience or demonstration of skills and learning through an internal development program
• Must have good business acumen
• Must be able to effectively lead, coach and manage others in a professional environment
• Ability to positively influence at all levels and possess executive presence
• Possess excellent verbal and written communication skills.
• Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
• Demonstrated leadership capabilities, with the ability to work independently, as well as with others
• Must possess sound judgment and people management abilities
• Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
• Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
• Must possess ability to process information/merchandise through POS register system

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule:

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply:

Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.