Job description
Position Summary
Working Title
Self-Sufficiency Specialist - City of Manassas DSS
Role Title
Local-Classified
Job Open Date
10/21/2022
Job Close Date
Open Until Filled
Yes
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?
No
Hiring Range
$55,099 - $75,774.40 DOQ
Agency
Dept of Social Services - Local (765-01)
Agency Website
Location
Manassas - 683
Sublocation
Position Number
00022
Job Posting Number
1108092
Type of Recruitment
General Public - G
Does this position have telework options?
No
Bilingual/Multilingual Skill Requirement/Preference
No
Job Type
Full-Time (Salaried)
Job Type Detail
Full-Time Salaried - Non-Faculty- FTS-1
Pay Band
UG
Interested parties must submit their application on the State of Virginia employment website: https://virginiajobs.peopleadmin.com/postings/321717
Essential Job Functions
Job Description
Self-Sufficiency Specialist are responsible for determining eligibility for a variety of social services government assistance programs and assessing employability of clients to aid in their effort to achieve self sufficiency. Employees are dedicated wholly to Employment Services or to a combination of Benefits and Employment Services. Work is performed in accordance with well-established policies, procedures and guidelines, but certain aspects of eligibility determination require independent judgement, especially as related to evaluation of social factors influencing eligibility and employment. Employees seek supervisory help for difficult or unusual situation only.
Explains the employment services program; Handles intake for both the eligibility and services programs; Assesses customer needs and develops employment/child care plans; Develops/Conducts Job Search and Job Readiness workshops; Establishes and monitors self-sufficiency goals; Monitors case reports/records in accordance with regulations; Explains the child care program and makes assessments of customer needs; Interviews persons for assistance, obtains necessary information; Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; Determines eligibility for assistance and benefit levels using automated systems and manual methods; Evaluates employability status of clients and explores potential sources of income; Explains client responsibilities, rights and program availability; Refers clients to service worker as the result of overall assessment of situation; Prepares reports and maintains client records; Identifies possible fraud and makes appropriate referrals; Identifies clearly discernible social problems and makes referrals to Social Workers; and Gives applicants or recipients information about other agencies where they may go for services they seek and are able to utilize without explanation or supportive services.
Explains the employment services program; Handles intake for both the eligibility and services programs; Assesses customer needs and develops employment/child care plans; Develops/Conducts Job Search and Job Readiness workshops; Establishes and monitors self-sufficiency goals; Monitors case reports/records in accordance with regulations; Explains the child care program and makes assessments of customer needs; Interviews persons for assistance, obtains necessary information; Explains nature of temporary assistance benefit programs and determines reasons and need for assistance; Processes applications for financial assistance and diversion; Determines eligibility for assistance and benefit levels using automated systems and manual methods; Evaluates employability status of clients and explores potential sources of income; Explains client responsibilities, rights and program availability; Refers clients to service worker as the result of overall assessment of situation; Prepares reports and maintains client records; Identifies possible fraud and makes appropriate referrals; Identifies clearly discernible social problems and makes referrals to Social Workers; and Gives applicants or recipients information about other agencies where they may go for services they seek and are able to utilize without explanation or supportive services.
Minimum Required Qualifications
Minimum Qualifications
High school diploma supplemented with experience in benefit programs, use of computer software and hardware, and completion of required Benefit and Employment Services Programs training or any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Working knowledge of: practices of public social service organizations; employment services; State, Local and Federal guidelines, regulations and policies to make eligibility and employability decisions; economic and human behavior; financial assistance programs; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
Skills- Skill in operating a personal computer and the associated office and agency software.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client’s situation, and make referrals; determine a client’s ownership share in situations; make mathematical computations; make eligibility and employability decisions; independently identify customers’ employment needs and develop employment plans; analyze information and determine from a variety of sources missing information and gaps; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations.
Working knowledge of: practices of public social service organizations; employment services; State, Local and Federal guidelines, regulations and policies to make eligibility and employability decisions; economic and human behavior; financial assistance programs; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation.
Skills- Skill in operating a personal computer and the associated office and agency software.
Abilities- Demonstrated ability to: communicate effectively both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts, and medical professionals in person and on the phone; interview, gather information, re-evaluate each client’s situation, and make referrals; determine a client’s ownership share in situations; make mathematical computations; make eligibility and employability decisions; independently identify customers’ employment needs and develop employment plans; analyze information and determine from a variety of sources missing information and gaps; use various types of automated technology to establish and maintain case records, access data such as estates, retirement accounts, and real estate, reports, and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner under sometimes stressful situations.
Preferred Qualifications
Work history reflects working within a Department of Social Services agency. Completion of BP training to include Benefits and Employment Services. Comprehensive knowledge of VaCMS and the VIEW program.
Special Requirements
Special Requirements
Applicants will be subject to Criminal History Background search, Central Registry search, DMV/driving record check, and or pre-employment drug screen. The investigation may include: fingerprint checks (State Police , FBI) local agency checks, employment verification and references, verification of education (relevant to employment) credit checks(relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings. Must be willing to report for shelter duty during community disasters and/or emergencies. Driving record must meet agency standards.
Special Instructions to Applicants
Applications for this position must be submitted through the State of Virginia website:
https://virginiajobs.peopleadmin.com/postings/321717 Mailed, emailed, faxed or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information provided. Please refer to your RMS account for the status of your application and this position.
The City of Manassas offers a variety of comprehensive benefits packages, participation in the Virginia State Retirement program, generous annual and sick leave and 13 paid holidays for full-time employees! For a full review of the City's benefits plans, please visit our Human Resources website at: https://www.manassasva.gov/human_resources/benefits.php
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