Kongregate brings fun to the world!

As a leading blockchain game developer and architect of gaming portal Kongregate.com, we are a community of creators driven to share our passion with the world. Our mobile games-Animation Throwdown, Bit Heroes, and surviv.io- have been downloaded hundreds of millions of times!

Today we’re pouring our community-driven spirit into exploring the future of gaming and are diving headfirst into web3 technology. We’re fearlessly exploring what’s currently possible and what could be the future of the gaming industry. Our Blockchain team is moving a million miles a minute to lead the way into this exciting new world and we want you to join us!

Summary:
As a Senior Community Manager, you will be instrumental in creating community strategy for one or more of Kongregate’s most popular projects. You’ll be an in-house expert on the community for your assigned title(s), managing direct reports and working with a multidisciplinary group to create fun and engaging experiences for players. You should be flexible, a stellar communicator, and ready to hit the ground running. Come join our small, spirited team where you can have an immediate impact.

Senior Community Manager Responsibilities:

• Manage direct reports in order to build a vibrant, enthusiastic community around your project(s).
• Establish and manage complex Discord(s), including strategic planning and multiple bot integrations. Develop fun, engaging experiences in Discord to drive community hype and participation.
• Design a high-level social media strategy while working within the game’s aesthetics and developer’s vision. Create content for social media channels as needed to execute the strategy.
• Develop and execute community contests and initiatives.
• Set standards and structures for moderation of Discord and game chat (if applicable). Directly or by delegation, select, train and manage moderators.
• Directly or by delegation, act as a liaison between the team and the community, posting official updates, changelogs, and other communications.
• Identify and consult with the project team on community and game issues. Communicate problems that may develop into issues with revenue, including player unrest, exploits, technical issues, and other feedback.
• Advocate for players to producers and developers; develop support strategies for live-servicing errors or crisis situations.
• Compile regular reports with ratings, social metrics, and community feedback as needed. Work with stakeholders to determine appropriate resourcing strategies.

You Have:

• Proficient written communication
• Some college education; degree preferred but not required
• 2+ years paid professional experience working with gamer communities
• 2+ years paid professional experience creating and managing social media content
• Expert knowledge of online game mechanics and community dynamics
• Expert ability to work cooperatively and collaboratively with others
• Expert ability to manage emotionally-charged disagreements through consensus building, relationship management, and the formation and presentation of logical, data-based arguments
• Expert project planning skills, including organizing and prioritizing responsibilities in an environment with potentially conflicting priorities
• Proficient ability to remain effective under stress, and respond to pressure in a manner acceptable to others and to the organization
• Proficient ability to remain flexible and adapt to changing priorities with promptness, efficiency and ease

Salary: $50,000-$80,000 DOE

Kongregate Perks:

• Comprehensive medical, dental, vision, life and long term disability insurance
• Ample vacation days, PTO, and Paid Family Leave
• 401K Plan with Company Match after 1 year of employment
• Remote workspace fund
• Company wide events, game nights, happy hours and more (all of which are currently virtual)
• Build awesome games with premier IP holders
  

Kongregate is a remote first company! Our goal is to find and hire the best - no matter where you live.

All interviews will be conducted via phone and video calls.

Kongregate is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.