Job description
Wolter, Inc., a leader in the material handling industry, is looking for a skilled SM Technician to service our customers! Based out of our Eau Claire facility, the SM Technician specializes in performing scheduled maintenance jobs in the field for our customers on customer premises. The SM Technician services customers in the Western Wisconsin area.
Duties include:
- Travel to customer to complete all jobs that are assigned to you.
- Maintain inventory in service vehicle – filters, oil, etc.
- Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
- Complete and submit all paperwork daily for jobs worked on (time-cards, maintenance reports with customers’ signature). Paperwork must be completed at job site before leaving for the next job, or going home.
- Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
- While completing jobs, look for any additional items that may need repair or appear to be worn – inform customer, especially if safety related (example: lights, backup alarms).
- Inform supervisor of possible additional items so they can follow up with customer, and note on maintenance report
- If repair is something you can take care of with customer’s permission, do so.
- Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
- Maintain cleanliness and organization of company truck. Report any repairs needed to vehicle to supervisor.
- Always adhere to safety rules and policies at all times.
- Perform other duties as assigned.
Must be mechanically inclined with solid base skills on powered industrial equipment. Must own tools necessary to perform repairs. Requires strong customer orientation and excellent written and verbal communication skills. Must have the ability to organize and manage multiple priorities, along with computer proficiency and laptop fundamentals. Will be required to successfully complete any training courses required. Must have a valid driver’s license and good driving record, certification to operate material handling equipment (we provide training), and a commitment to the company vision and mission.
We offer a complete benefits package including:
- Medical, dental insurance, and vision insurance,
- 401(k) plan,
- Life insurance,
- Short term and long-term disability insurance
- Critical illness and accident insurance
- Pet insurance
- Flexible medical savings plan
- Paid Time Off, paid holidays and more!
We are an Affirmative Action/Equal Opportunity Employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law. All job offers are contingent upon satisfactory drug screen and driving record results.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: On the road
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