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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The Technical Product Owner (TPO) works on the Delivery team to analyze, design, build, and support Truist's Commercial Digital Mobile platform. The TPO must have experience with technology product implementations, digital release schedules, and on-going support. Detailed understanding of software development life cycle (SDLC- both waterfall and agile) is also required. This TPO partners with technical, product management to position the organization to transform to meet the challenges of the technology and digital world and may be expected to lead projects supporting the organization. The work will also support existing products by researching product issues and required fixes. This position is a highly visible role with the organization and works closely with the product, PMO and technology Delivery teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Routinely works directly with Tech leaders, their teams, and functional partners on strategic initiatives and to identify strategic business solutions.

2. Analyze, define, and communicate business, technical requirements to cross-functional teams during the software development lifecycle

3. Support the development of technical, digital roadmaps, backlog that reflect client needs/gaps and teammate needs/gaps, as well as foundational technology capabilities and other digital enablers

• Assisting with the product roadmap planning, ensuring complete visibility for both business and technical items.
• Act as a technical advisor to stakeholders such as business owners, product managers, scrum masters, and members of other teams.
• Highlights and helps resolve cross-team architectural dependencies, helps with backlog prioritization and agile ceremonies.
• In collaboration with business product owner, schedule technical spikes, add and prioritize stories concerning technical debt or technical enablers ahead of dependent functional commitments in the product roadmap.

4. Applies subject-matter or functional expertise and breadth of industry knowledge to research, analyze, design, and/or maintain solutions and/or programs in support of changing business needs.

5. Drives the technical requirements and continuous improvement of the technical solution including creation of all required documentation for agile teams to facilitate continuous delivery.

6. Monitor digital trends. Identify, prioritize and assess experience-related trends, business/service models, and underlying enablers that meet core business needs.
7. Benchmark Truist products and services (with direct and indirect competitive set) to identify pockets of opportunity and areas of best practice for concept testing, prototyping and/or development. Synthesize insights in a meaningful way to share with a cross-section of stakeholders and other partners throughout the organization.

8. Participates in special projects and performs other duties as assigned.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelors’ degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience

2. Three or more years of banking, financial services, digital, or other relevant work experience

3. Two or more years of product, analysis, technology, and/or design experience

4. Comfortable managing concurrent projects in a fast-based, results-driven environment

5. Comfortable with ambiguity, leading work autonomously, and making independent decisions

6. Well-developed verbal and written communication skills

7. Well-developed analytical, decision-making, and problem-solving skills

8. Solid understanding of trends in technology and in the financial services industry

9. Ability to learn and translate technically complex concepts into business friendly terminology

10. Considerable tact, diplomacy, and people skills

11. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products, to analyze and communicate complex information to business leadership

Preferred Qualifications:
1. Experience in Technology Delivery, Product Management roles

• Understanding of web services, micro-services, Data, SQL, ETL, AWS, Mobile/Web technologies, SaaS Products
• Experience in programming languages, testing, developing proof-of-concepts

2. Understanding and/or Experience in SAFe (Scaled Agile Framework)

OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Constantly (More than 50% of the time)
Standing
Frequently (25% - 50% of the time)
Walking
Frequently (25% - 50% of the time)
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.

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