Job description

About Us

For more than 145 years, Erie and Niagara has been a policyholder-owned New York State regional insurance company. Providing property and casualty insurance coverage for more than 80,000 policyholders within the Western and Central New York areas, we continue to be voted a Best Place to Work in WNY by Buffalo's Business First year over year.

Position Overview

Erie and Niagara is seeking full-time Underwriter Assistants for our Personal and Commercial Lines Departments. This is a great opportunity to join an established WNY company with opportunities for advancement. We offer a competitive benefits package, including, health and dental insurance, 401k match, Paid Time Off, pension, profit share and more! Employees may be eligible for a hybrid telecommuting schedule upon successful completion of a training period.

Responsibilities

• Build rapport with Agency Personnel offering friendly, courteous, and professional customer service
• Assists in underwriting activities within the scope of authority

• Reviews, approves, processes or refers policy endorsements requests
• Reviews, approves, processes or refers policy cancellation or reinstatement requests
• Reviews all necessary information for policy renewals to determine acceptability for continued coverage

• Gather information on new business/quotes to be utilized in the underwriting decision process and forward to Underwriters on a timely basis
• Prepares and processes policy quotations as directed by Underwriters or within the scope of assigned authority
• Researches information to be utilized in the underwriting decision process; Gathers information on risks
• Sends memos for information and pending timely response
• Perform other related duties as assigned by Underwriting Management

Qualifications

• Associate’s degree preferred
• Two years of demonstrated customer service experience is preferred
• Ability to use sound judgment and make decisions within established underwriting guidelines
• Proficient computer skills in a Windows based environment
• Demonstrated analytical, communication, and customer service skills
• Must work well both independently and in a team environment
• Demonstrated ability to communicate effectively both orally and in written form
• Ability to manage multiple tasks and responsibilities daily
• Willingness to pursue INS designation
• Demonstrates knowledge of, or the ability to learn, insurance industry terminology and laws as it pertains to assigned area

Erie and Niagara is proud to be an equal opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: One location

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