100 % Remote Eligible - The Data Entry Analyst supports health information technology and provides the data entry support for technical applications enhancements for applications under team’s purview (i.e., QNXT, Altruista Guiding Care, Symplr, etc.); provides data reporting support for one or more of the following: interoperability; improvements in patient safety; increases in wellness and quality of care received by HSCSN enrollees.

The Data Entry Analyst provides research assistance in addition to updating/maintaining data in technology systems with a particular focus on managing information around HSCSN members. The Data Entry Analyst will configure and maintain member configurations in one or more Care Management and Utilization Management modules, compile, record, and evaluate data for completeness and accuracy, analyze data and prepare and generate reports.

The Data Entry Analyst supports health information technology and provides the data entry support for technical applications enhancements for applications under team’s purview (i.e., QNXT, Altruista Guiding Care, Symplr, etc.); provides data reporting support for one or more of the following: interoperability; improvements in patient safety; increases in wellness and quality of care received by HSCSN enrollees.

The Data Entry Analyst provides research assistance in addition to updating/maintaining data in technology systems with a particular focus on managing information around HSCSN members. The Data Entry Analyst will configure and maintain member configurations in one or more Care Management and Utilization Management modules, compile, record, and evaluate data for completeness and accuracy, analyze data and prepare and generate reports.

Minimum Education
High School Diploma or GED (Required)
Associate's Degree (Preferred)

Minimum Work Experience
2 years Candidate must have a minimum of two years experience working with data systems. (Required)

Required Skills/Knowledge
Must have a minimum of two years’ experience in working with data systems and have the ability to make presentations effectively. Oral and written fluency in English is required.
Must have excellent computer, Microsoft Office, data entry and analytical skills.
Have good oral and written communication skills with attention to detail.
Be able to work independently.
Ability to work effectively within a team environment.


Required Licenses and Certifications
Driver's License (Preferred)

Job Functions
Essential job duties:

• Perform configuration and data entry of enrollees information.

• Update/Edit enrollee’s information in Care Management and Utilization Management platforms and other data systems.

• Ability to learn and follow instructions for submitting data in various Care Management and Utilization Management platforms or data systems as needed.

• Audit data entries for completeness.

• Research demographic and eligibility information for enrollees.

• Analyze data, generate reports through Pivot tables, and excel spreadsheets.

• Validate data in reports and participate in testing.

• Complete all governmental, regulatory, financial, and contractual forms in accordance to procedure.

• Maintain current knowledge of state and federal regulatory requirements to adhere strict compliance of all aspects of the department.

• Participate in staff and operational development programs

• Actively participate in quality assurance processes by utilizing system work queues, making a personal effort to reduce individual errors, and making corrections. Utilize system work queues as a daily part of the registration process to minimize errors.

• Ensure customer service by consistently demonstrating a caring, positive, professional, and helpful disposition with all customer interactions, both internal and external.

• Influence co-worker satisfaction by being self-motivated, a positive communicator, team player, and a willing and approachable resource to other co-workers. Demonstrate willingness to change to ensure continuous improvement.

Other job duties:

• May perform other duties in addition to those outlined in this job description.

Organizational Accountabilities
Organizational Accountabilities (Staff)
Employee Excellence

• Demonstrates understanding of quality of service and collaborates with co-workers to ensure excellence standard is achieved

• Innovates through improvement of care and/or efficiency of operational processes.

• Dedicated to a standard of performance excellence and high quality

All In

• Embraces changes/improvements and actively participates in the implementation of new/improved programs, technology, new equipment, systems and resources that promote quality of care, safety and efficiency

• Identifies, prioritizes and selects alternative solutions to determine best outcome

Action Oriented

• Maintains a high level of activity/productivity, meeting deadlines and appropriately prioritizing tasks to meet business demands

• Anticipates problems and attempts to solve before they develop

Supervisory Responsibilities

• None

Blood Borne Pathogen Exposure

• Category II: Job may expose incumbent occasionally or in emergency situations to blood, body fluids, non-intact skin or tissue specimens.

Protected Health Information Access Level

• Level IV - Full Access Incumbents in this job may access any protected health information associated to a customer's needs, the service(s) rendered and the position's functions.

Working Environment

• This job operates in a health plan or office environment.

Physical Requirements

• Light Work: Lifting 25 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 10 lbs.

Travel Requirements

• None