Job description

All applicants must fully complete the ASSESSMENTS required. We use assessment scores as a determining factor for whether an applicant is a fit for this position. You will be removed from the process if you do not complete these assessments.

Medical Concierge

GENERAL SUMMARY OF DUTIES- Diagnostic Exam Appointment Scheduler -preferably a Texas resident. The Scheduler is responsible for procuring orders/prescriptions, verifying eligibility, and screening patients for radiology exams. Green Imaging is committed to providing high-quality, low-cost medical imaging at a transparent price. Green Imaging is a radiologist-owned company. This position is one that the Scheduler will perform from an off-site location, i.e., the scheduler’s home. Please note the use of a reliable and secure computer and stable and secure internet. A workplace free of distractions is required for this position.

This is a position for a highly motivated, self-driven professional who is comfortable spending lots of time on the phone with patients, guiding them through the selection process for their exams, and motivating them to complete their exams in a timely manner while demonstrating our core values. Our goal is to make imaging affordable for all patients and provide the highest possible level of care to all. Our unique business model requires a high degree of analytical and problem-solving skills, attention to detail, and the ability to work independently.

We are core values centric:

· We are resilient

· We embrace teamwork

· We are compassionate

· We pay attention to detail

· We demonstrate dedication

· We problem solve

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

· Scheduling radiology exams

· Managing appointments online

· Verifying eligibility and payment information

· Advising patients about exam preparation

· Screening exam orders for accuracy

· Quoting prices for imaging exams via phone, email, and referral management system

· Attending VIRTUAL company and team meetings weekly

KNOWLEDGE, SKILLS & ABILITIES

Language- Proficient in written and verbal English with multilingual or bilingual capabilities a plus.

Communication - communicates clearly and concisely, verbally and in writing

· Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations

· Interpersonal skills - works effectively with other employees, patients, and external parties

· PC skills - demonstrates proficiency in PC applications as required

· Proficient in data entry and typing

· Basic skills - performs basic mathematical calculations, balances and reconciles figures, punctuates properly, spells correctly, and transcribes accurately

· Sales experience - strongly preferred

· Customer service experience - strongly preferred

· Managerial experience, a plus

EDUCATION

Associate degree or higher preferred

EXPERIENCE

Imaging scheduling experience required

Green Imaging is committed to providing high-quality, low-cost medical imaging at a transparent price. We are happy to provide services in 49 states. We cater to those who contract directly for radiology services for their plan participants/ employees/beneficiaries. Green Imaging is a radiologist-owned company. Green Imaging has just been listed as a Houston Business Journal Fast 100, as one of the fastest-growing privately-owned companies in Houston. To learn more about Green Imaging, please visit our website; greenimaging.net.

Job Pay: $17-$25 per hour

Job Type: Full-time

Pay: $17.00 - $25.00 per hour

Benefits:

• Flexible spending account
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

COVID-19 considerations:
We all work remotely, from our homes, so Covid-19 exposure at work is low/virtually non-existent. This is a permanently remote job

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• relevant medical: 2 years (Required)
• Computer skills: 1 year (Required)

Work Location: Remote

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