URGENTLY SEEKING HVAC SUPERVISOR **Sign-on Bonus**

The HVAC Supervisor will be responsible for supervising all residential HVAC technicians while maintaining a unified team of employee-owners that can provide a 5-star customer experience and grow the HVAC business. This role will shape our culture, engage our employees, and drive organizational results within the HB Home Service Team. This role serves as a consultant to leadership on HVAC operational-related issues. The HVAC Supervisor maintains an effective level of business literacy about the business unit’s financial position, strategic plans, culture, and competition.

In this role, the ability to bring a win-win mentality of building value, exceeding expectations, and bringing resolve to customer and technician experiences will be key.

BENEFITS:

• Stable employment, expanding career field, and competitive salary offered
• 100% Employee Owned and Operated – Employees earn ownership share that can provide retirement income
• 100% Employer paid Short Term Disability
• 100% Employer paid Life Insurance Policy
• 100% Employer paid Medical Benefits
• Dental Insurance options are available
• Structured bonus plan
• On Going Training Opportunities
• Potential Professional and Personal Growth Opportunities
• Paid Time Off (PTO)
• Paid Holidays
• Additional 401K Retirement Options Available
• Company provided tablet and phone

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Lead, manage and hold accountable technicians. 75% of time will be spent on job sites supporting technicians and improving the practice of processes & standards as well as performing service and install work as needed. Remaining time will be reserved for office work for planning, technician meetings, interviews, and customer relations & correspondence.
• Identify opportunity for growth & develop individual technicians’ growth via onsite training, coaching, assigning trainings and experience building tasks.
• Manage day to day technician needs including assistance, praise, and discipline.
• Inform and train technicians on new procedures, work policies and codes.
• Monitor and support improvement to technician practices for efficiencies in material and labor usage.
• Ensure positive customer relations that include technician performance issues, technical billing disputes and technical issues from visits.
• Assist Manager in areas of hiring, evaluations, disciplinary actions, and terminations of technicians.
• Perform technical services as needed (service, repair, diagnose, replacing equipment).
• Possess knowledge of OSHA regulations as they pertain to the work of the technicians. Monitor and ensure safe work protocols.
• Assist Manager in financial analysis & preparation of budgetary needs.
• Collaborate with Manager, office, and technician teams to meet the demands of the business.
• Plan for future improvement of self and team.
• Actively own and promote our mission statement & core values.
• Create a WOW experience for technicians and customers.

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

• High school diploma or completion of G.E.D
• 10 years of HVAC experience
• Journeyman HVAC license preferred in PA, required in MD
• EPA Certification Levels 1 & 2 required
• Valid Driver’s License with a clean driving record is required
• Strong leadership and decision-making skills
• Ability to act with integrity, professionalism, and confidentiality
• Excellent oral and written communication skills
• Must possess proficient computer skills

OUR CORE FOCUS: The HB Home Services division is committed to creating a 5-star experience for our clients and employee-owners. We empower our employee-owners to make this a great place to work and create value.

At our Randallstown HB Home Service Team, our goal is for you to find a fulfilling, authentic working environment that exceeds your personal expectations while also honoring our mission, vision, and core values. A workspace where happiness is observed!

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is required to sit; stand; walk; use hands to manipulate, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift equipment, tools, products, and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT: While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, extreme heat, and risk of electrical shock. The employee is frequently exposed to outside weather conditions. The noise level in the work environment is occasionally loud.

SAFETY STATEMENT: It is imperative that all employees recognize the importance of safety in the workplace, follow safety rules, practice safe work habits, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator.

SAFETY SENSITIVE: Aligned with our company’s Core Values, safety is the foundation of what we do each and every day, on each and every job, as part of each and every task. As a provider of residential, commercial, and industrial services, several of our positions pose a greater risk of injury. As such, certain positions have been designated as “safety sensitive”.

This is a safety sensitive position, which means the employee’s job performance can affect the safety of the employee and others. Job performance under the influence of alcohol or drugs could lead to physical injury or death to the employee, other employees, or members of the public at large. Therefore, the employee must be able to perform the job responsibilities without causing a threat to co-workers, to the workplace, or to the public at large.