Job description

Leading Freight Forwarder / NVOCC/ Customs House Broker/ Tank Container Operator, with locations in 23 countries and over 2300 employees strong, is seeking a highly motivated and organized individual to fill the position of Import Customer Service Representative.

Responsibilities include but are not limited to:

• Preparing daily activities including: Customs clearance documents, submitting entry summary and electronic invoices to CBP (U.S. Customs) and filing ISF (Importer Security Filing), answering emails, preparing delivery orders and coordinating the pickup and delivery of cargo
• Receiving, reviewing, and processing import documentation for an assigned base of accounts
• Processing documents through the system and interface and providing updates and communications for internal and external customers to produce timely and compliant transactions
• Coordinating the release of goods from the carrier, Customs or Partnering Government Agencies and examinations that may be required
• Tracing key transaction information such as HBL, commercial invoice, and other required documents to determine if record is available
• Learning and applying U.S. Government regulations (i.e.: ISF, customs entry, Partnering Government Agencies, Quota, Anti-Dumping/Countervailing)
• Coordinating shipments with Consignees and Brokers
• Corresponding with overseas agents and clients
• Working with steamship lines/airlines/trucking companies to obtain quotations and handle the movement of freight
• Developing and maintaining excellent customer service to internal and external customers
• Preparing quotations
• Handling the files from A to Z

Job Requirements:

• Minimum 2- 4 years of experience in Import Customs Clearance operations
• Knowledge of current and historical Customs regulations, Harmonized Tariff Schedule, and related directives of government agencies (including but not limited to Environmental Protection Agency (EPA), Food and Drug Administration (FDA) and United States Agriculture Department (USDA) is a plus)
• Be able to work independently, multi-task, be a team player and work in a fast paced environment
• Possess excellent written and verbal communication skills
• Have computer skills and knowledge of Microsoft Outlook, Excel, Word and Access
• Experience with the handling of hazardous materials a plus

Our Benefits include:

• Medical
• Dental
• Vision
• Flexible Spending Account (Medical and Dependent Care)
• 401(k) with company match
• Company paid Life Insurance, Short-Term Disability and Long-Term Disability
• Paid Holidays plus PTO and Sick Leave
• Voluntary Time Off
• Employee Assistance Program
• Tuition Reimbursement
• Employee Referral Program
• Employee Discounts

When applying, the candidate should include salary requirement.

Background check required.

Only those considered for the position will be contacted. Thank you for your interest.

Job Type: Full-time

Pay: From $21.00 per hour

Schedule:

• Monday to Friday

Work Location: One location

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