We are looking for a receptionist that will provide excellent customer service to our external public, as well as clerical support for the administrative needs of the facility. These hours include:

- some M-F 4:30 pm - 7:00 pm shifts

- some M-F 4:30 pm - 9:00 pm shifts

- some M-F 8:00 am - 5:00 pm shifts

- some weekend 8:00 am - 5:00 pm shifts

• Greet the public in an inviting and friendly manner.
• Offer refreshment, engage in light conversation and fulfill visitors’ requests as necessary.
• Answer a multiple line telephone and direct callers to the appropriate person or department.
• Take accurate messages and route to appropriate person/department.
• Escort visitors, if necessary, to resident rooms or other areas of the facility.
• Provide general information, directions, etc. about the facility and services to visitors, guests, residents, vendors, etc.
• Ensure guests/visitors abide by existing rules and refuse admission to persons as directed and necessary.
• Report suspicious persons/information to supervisor immediately.
• Screen disgruntled vendor, family member and associate calls and direct them to the appropriate person.
• Assist in orientation of new associates as directed.
• Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility.
• Administrative Support Functions
• Receive and follow reception schedule from your supervisor.
• Receive requests from within the facility and locate person through paging system.
• Receive inquiries and release information in accordance with facility procedures.
• Receive, sort and distribute mail as directed.
• Operate copier, office machines i.e., fax, adding machine, calculator, etc. as directed.
• Operate computer as directed.
• Order supplies as directed.
• Assist department directors in administrative matters i.e., typing reports, correspondence, etc.)
• Maintain a current file/listing of residents by name and room number, emergency phone numbers, members of on-call staff, department extensions, key staff extensions, etc.
• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail
• Knowledge of English language
• High school degree

Full vaccination against COVID-19 or an approved medical/religious exemption is required.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience.

Work Location: One location

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.

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