Job description
Program Data/Intake Specialist
Level: Experienced
Job Location: U.S.VETS Inland Empire - March Air Reserve Base, CA
Position Type: Full Time
Education Level: 4 Year Degree
Salary Range: $21.78 - $23.24 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Admin - Clerical
Description
Looking for a rewarding position? How would you like to serve those who served? If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you! Come & join our winning team! Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K The Program Data/Intake Specialist works to oversee the integrity and quality of the internal program database systems including both the MyCaseRecords system and site-specific HMIS systems and the development and completion of site level program data reports in efforts to assess trends and quality in client care. The position reports to the Program Manager and receives guidance and support from the National Data Specialist.
Classification: Non-Exempt
Responsibilities:
- Facilitates the implementation and ongoing oversight of the MyCaseRecords (MCR) system at the site to ensure client data collection and to support case management in maintaining client care records.
- Assists with client intake process and completing intake packet and data.
- Performs program data entry in HMIS and internal databases for intakes and discharges for Grant & Per Diem (GPD), Emergency Housing (EH), Permanent Housing (PH), and Long-Term Supportive Housing (LTSH) program; ensures integrity of data by being the one point for all client entry and exit for information.
- Collaborates with all Program Coordinators to set up and maintain an internal database for internal reporting for all programs.
- Completes agency performance report monthly.
- Ensures all data on all client information is maintained and updated as needed for program reporting for all programs.
- Ensures all program entries, exits, and updates are completed in HMIS;
- Assist in the production of client information and program data reports including monthly, quarterly, and annual reports using MCR data in addition to HMIS data.
- Audits usage and data quality of the MCR system to ensure compliance to U.S.VETS data protocols and timely client care follow up.
- Provides weekly/monthly or as needed reports on data quality, completeness, and integrity.
- Cross references performance report with HMIS, MCR, and internal database and ensures all data matches.
- Regularly audits site-specific databases and client information to ensure most updated forms and procedures are being utilized in compliance with organization and funder standards.
- Assists in the implementation of data quality procedures and to provide feedback to staff regarding improving data quality to better assess program performance and ensure quality client care.
- Assists all Program Coordinators with data needed for grant reporting to prepare for submission to Operations Manager for final review before submitting to funders.
- Provides data reports as needed for various data inquiries such as those needed for grant applications and those requested by the National Office, Board of Directors, and other stakeholders.
- Coordinate client satisfaction surveys and analysis of results with an emphasis on improving programs and services.
- Assists in the development of program/client data procedures for the site.
- Works with National Data Specialist with delivering training and software support to direct service staff using the MCR system.
- Completes other data and related tasks as assigned.
Qualifications
Requirements:
- Bachelors degree in related field preferred
- One year of experience in social services or related field required. Employment at U.S.VETS for at least three months may substitute for one year of experience
- At least 3 years experience with HMIS data or equivalent social service performance data systems preferred.
- Highly organized with attention to detail
- Strong data analysis skills a must
- Ability to work independently and as a team member
- Ability to take direction and to be self-critical to improve performance
- Good communication skills
- Very strong computer skills required including very strong Microsoft Office, especially Excel, and Internet browser software skills; applicants may be subject to computer skills testing
- Ability to work during the day and some flexibility for evening or weekend nights
United States Veterans Initiative is a non-profit organization whose mission is the successful transition of military veterans and their families through the provision of housing, counseling, career development, and comprehensive support.
To apply, visit https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=44897&clientkey=AC964D99781EE6B7BAD7D79276AA0397
jeid-6f9d25c2a27608428feef89e7ec57717
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