• Independently develops and executes appropriate investigation strategy for assigned cases more complex in nature. Leads in-depth interviews of participants, witnesses or claimants.
• Completes detailed and extensive investigations in adherence with SIU procedures and best practices. Gathers evidence and makes determinations regarding compensability. Engages experts and vendors as warranted. May evaluate incoming referrals to determine appropriate investigator assignments.
• Acts as a technical expert to other investigators and claims personnel. Mentors less-experienced investigators.
• Maintains extensive network with law enforcement agencies and works in collaboration in the investigation of suspicious losses.
• Communicates investigation outcome decision to line of business claims personnel. When non-compensable, fully executes the claim decision process and completes associated tasks.
• Proactively partners with line of business claims personnel to generate referrals. Partners with various SIU and line of business claims personnel to determine merits of initiating organized scheme investigations.
• May assist training unit with development and design of various suspicious fraud-training modules. Provides fraud awareness training and technical advice to internal stakeholders. Serves as a Subject Matter resource to claims personnel.
• May represent the Company and actively participate in industry association meetings by providing training to industry SIU personnel or law enforcement. Shares back intelligence and trends with PI SIU and other internal stakeholders.
• Participates in and leads Special Projects as assigned.

Qualifications

• Bachelor's in Criminal Justice, or prior law enforcement experience, or 7 years of investigative type work preferred
• Demonstrated ability to conduct extensive and complex suspicious loss investigations and/or lead organized scheme investigations.
• Strong interpersonal, analytical and negotiation skills required.
• In depth knowledge of legal liability, investigative procedures, general insurance policy coverage, State and Tort Laws needed

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a “Great Place to Work” by Great Place to Work® US for the past several years. We were also selected as one of the “100 Best Places to Work in IT” on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates—as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.