Technical Operations Manager

Full Time
Birmingham, AL 35210
Posted
Job description

Full-time, onsite in Irondale (Birmingham), AL. Not remote-eligible.

HOW YOU WILL IMPACT THE BIG PICTURE:

As the Technical Operations Manager, you will maintain overall functioning of On-Air Operations though efficient management of the Technical Operations Center and its personnel. You will supervise & provide training to Technical Operations Center Operators. You will assist equipment vendors and troubleshoot equipment failures. You will prepare detailed Technical Operations Center reports. You will coordinate and communicate with Production, Promotions, Programming and Radio Departments to ensure that content for air is prepared and processed according to schedule. You will collaborate with Engineering Department and applicable vendors concerning technology troubleshooting and issues surrounding Technical Operations Center equipment.

WHAT YOU WILL DO:

  • Supervise the activities of the Technical Operations Center and its Operators.
  • Review and resolve discrepancies in reports completed by Technical Operations Center Operators.
  • Serve as a point of contact between the Operations Department and Production, Programming, Promotions, Radio and Engineering Departments in relation to the daily functions of the Technical Operation Center.
  • Ensure channel continuity in regards to schedule changes due to adjusted durations of live programs
  • Delegate ingest of playback and archive material to Technical Operations Center Operators.
  • Train all Technical Operations Center Operators.
  • Implement plans and procedures, initiated by the Director of On-Air Operations.
  • Implement back-up procedures due to equipment failure.
  • Approve timesheets for payroll processing for Technical Operations Center Operators
  • Answer telephone calls from signal distribution vendors and affiliates.
  • You will be available for periodic on-call availability

ABOUT YOU:

  • You must have previous experience with Television On-Air Operations systems components including automation, video servers, video switchers, graphics interfaces, and video archive systems hierarchical storage management systems.
  • A minimum two-year technical college or equivalent experience in Broadcasting is preferred.
  • You have strong understanding of signal path distribution systems utilizing both satellite and fiber optic technology.
  • You possess knowledge of personal computers and familiarity with Windows environment.
  • You have the ability to switch large circuit breaker for power system (up to 20 pounds of pressure).
  • You have the ability to walk outdoors regardless of weather and climb stairs on a regular basis, multiple times per day.
  • You possess good eyesight (20/20 corrected) and hearing, with no color blindness.
  • You are able to work flexible hours to include working on weekends, holidays and overnight hours.

WHAT YOU’LL LOVE ABOUT WORKING HERE:

  • We offer a career with purpose! Apply your God-given talents, knowing your contributions help advance EWTN’s mission of sharing the Gospel with the world.
  • Family-oriented working environment. We value the importance of family, and welcome you as an EWTN family member, not just an employee.
  • Worship at work! Freedom to participate in daily Mass, Adoration, and prayer throughout your workday.
  • Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life insurance and Retirement Savings Plan.
  • 11 Paid Holidays and generous Paid Time Off program.
  • Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic Distance University.
  • Ability to learn alongside legacy employees while bringing new ideas to the growing team!

WHAT TO DO NEXT:

If you’re ready to get started on Mother Angelica’s mission to bring the Gospel to the world, please email a cover letter, resume and your salary expectations to humanresources@ewtn.com. Thank you for considering EWTN and we look forward to hearing from you!

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