Job description
At Technica Corporation, our goal is to provide exceptional professional services and innovative technology solutions that meet or exceed our customer’s expectations. We specialize in a wide range of advanced information technology solutions from Systems Engineering to Information Assurance, and from Software Development to Product Solutions. From our locations across the DC Metro area, we provide technological subject matter expertise, program management and business process knowledge as a trusted advisor in support of our Department of Defense and other Federal Agency customers.
Responsibilities:
System Administrator, Senior should be highly skilled in proactively maintaining systems, troubleshooting availability and performance issues, identifying root causes, and implementing corrective actions.
Duties include:
- Analyze system logs and identify potential issues with computer systems
- Recommend and integrate approved new technologies into existing data center environments
- Apply monthly Operating System (OS) updates, patches, and configuration changes
- Install and configure new hardware and software as required
- Add, remove, or update user account information, resetting passwords
- Maintain security of hardware, software, and data file access
- Provide system performance tuning
- Configure, add, and delete file systems
- Active TS with SCI eligibility
- Bachelor’s degree in Engineering, Computer Science, or other related analytical, scientific, or technical discipline
- 5 years of experience with Windows and Linux based server environments
- Experience with operating system commands and utilities as well as scripting
- Familiar with authentication, security, and disaster recovery
- Experience working as part of a collaborative, cross-functional, engineering team
- Experience in troubleshooting and remediation within multiple Information system
- Experience installing and upgrading applications or databases and performing system maintenance
- Experience with IT Service Management principles
- Will maintain ITSM system, including adds, moves, changes, and backups
- Troubleshoots issues as needed
- Maintains complete set of documentation on infrastructure and application changes, including modifications and programmatic scripts
- Coordinates with developers for changes to the ITSM system
- Handles assigned tickets and directs tickets to appropriate resources
- Good communication skills
- Knowledge of the Atlassian Suite / JIRA Service Manager
EQUAL EMPLOYMENT OPPORTUNITY
It is Technica's policy to affirmatively support Equal Employment Opportunity (EEO) for all qualified individuals without regard to color, gender, religion, creed, national origin, age, race, disability, gender identity, genetic information, sexual orientation, marital status, veteran status or any other characteristic protected by law. This policy covers all aspects of the employment relationship including recruiting, hiring, compensation, assignment, promotion, transfer, training, working conditions, employment longevity, retirement, employee benefits and termination.
Technica's EEO philosophy promotes equal employment opportunity throughout the organization. Any form of unlawful employee harassment based on the above mentioned characteristics is prohibited. Equal Opportunity Employer Minorities/Women/Vets/Disabled/Gender Identity/Sexual Orientation.
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